Job description

• Developing a thorough understanding of key client needs & requirements and preparing customized solutions.
• Communicating and collaborating with the design, Quality, sales, logistics departments to ensure that Client needs & queries are met on time.
• Prepare regular reports of performance, Business growth and customer issues.
• Responsible for adherence of client deadlines and commitments
• Responsible for interaction with internal team for suggestion and discussing improvements points to be taken up with customer
• Responsible for all activities associated with assigned customer including Launch Meeting, sample and SOP alignment
• Responsible for maintaining open points related to assigned Region
• Responsible for making required MIS related to assigned Job
• Responsible for Increasing Total sales for assigned region
• Responsible for adding new business and increase SOB with customers in assigned region
• Responsible for adding new customer and parts in assigned region
• Responsible for assigning Job to subordinates and monitoring their performance.

Required Competency for Position

Qualification: BE/MBA

• Excellent communication skills.

• The ability to build rapport with key clients.

• The ability to handle multiple client accounts.

Experience: 8- 10 years

• Strong negotiation and leadership skills.

• In-depth Industry Knowledge

• Strong Analytical skills having command on statistics and MS office tools

• Excellent organizational skills

Goals of the Department :

• Increase Turnover w.r.t previous year

• 100% Customer Satisfaction

• On-time Payment

• Capacity Utilization

• New Technology

Accountability

• Accountable for searching new opportunity with client to increase business share in both existing and new sector.
• Accountable for sharing timely quotations and converting the RFQs in profitable business deal.
• Accountable for participating in costing negotiations and bidding process for getting new business
• Accountable for sharing updated technology and new practices which are getting started in company
• Accountable for adhering commercial contracts like NL,T&C,LME settlement, Tooling Payments etc.
• Accountable for all activities related to assigned customers.
• Accountable for attending meeting with clients for issues like commercial and technical discussion